Posted by admin | Posted in Uncategorized | Posted on 01-03-2010
Tags: computer, computers, electronics, hardware, shopping
pc parts warehouse
Gateway told me that my computer (which is not custom) is waiting on a part to ship, but?
I was told that warehouse computers are just sitting in warehouses (or on shelves) waiting to be shipped out.The gateway woman told me this was not true. I argued with the gateway woman that this information was true, but she said my PC is waiting on a part for it to be built. My computer was not custom and they got my order on the 11th and are stating that this part is holding them back from production, but if you go to any of the retail websites, this computer is still for sale with no out of stock near it. or extended delivery date.
What should I tell Gateway Customer Service? I know they are screwing me around and I want my computer!
not a real solution but:
whether theyre telling the truth or not doesnt matter too much (youre not going to find out anyway and if you did it wouldnt make a difference) and there is not much you can do to actually speed things up.
if theyre lying and really made some administrative mistake, then theyre aware of it now.
unless you want to cancel your purchase all you can do is wait, unfortunately.
ARC CBS 11 news report on Computer Disposal
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